![]() ![]() The company reduced its AP headcount by 75%. Previous to this change, employees spent time matching paper purchase orders with receiving documents and invoices. ![]() Online database and eliminating the need for the same action in a manual format. ![]() Here’s a real-world example cited in that original article: The Ford Motor Company reengineered their processes for employees in their accounts payable department by using an While the term, “business process re-engineering,” may not be new, at its very foundation, it asks businesses to continually reconsider their processes in the wake of new technology solutions. Typically, this involves first analyzing these core workflows and identifying processes that are under-performing or inefficient and then finding technology solutions to better them. What is business process reengineering? It’s a company’s approach to change: rethinking how technology could be used throughout their workflows to create new processes. Hammer defined business process reengineering as the act of recreating a core business process with the goal of improving product output, quality, or reducing costs. This article was written by Michael Hammer, a computer science professor at MIT. ![]() In fact, it made its first appearance in an article in the 1990s, 20-some years ago. Business process reengineering is not a particularly new term or methodology. ![]()
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